Client Services

Make a payment, file a claim, request documents, or reach your carrier directly — all in one place.

50+ Trusted Carriers

Our Insurance Partners

Gerald Ross Agency

Find your carrier below to access their online portal for claims or billing. Need help? (541) 469-3144

Claims portal
Billing / Payment portal
Acuity Insurance

Acuity Insurance

Admiral Insurance

Admiral Insurance

CLAIMSBILLING
American Modern

American Modern

Berkshire Hathaway

Berkshire Hathaway

Bristol West

Bristol West

Cinch Home Services

Cinch Home Services

Coalition Cyber

Coalition Cyber

CLAIMSBILLING
Dairyland Insurance

Dairyland Insurance

DFS Finance

DFS Finance

CLAIMSBILLING
Foremost Insurance

Foremost Insurance

Geovera Insurance

Geovera Insurance

Grange Insurance

Grange Insurance

CLAIMSBILLING
Hallmark Financial

Hallmark Financial

Johnson & Johnson Ins.

Johnson & Johnson Ins.

Kemper Insurance

Kemper Insurance

Liberty Mutual

Liberty Mutual

Mutual of Enumclaw

Mutual of Enumclaw

National General

National General

Nationwide / NBS

Nationwide / NBS

Oregon Mutual

Oregon Mutual

Philadelphia Insurance

Philadelphia Insurance

Progressive

Progressive

RLI Insurance

RLI Insurance

RT Specialty

RT Specialty

Safeco Insurance

Safeco Insurance

SDAO

SDAO

CLAIMSBILLING
The Hartford

The Hartford

Three Insurance

Three Insurance

CLAIMSBILLING
Travelers

Travelers

Don't see your carrier? Call us at (541) 469-3144 and we'll connect you directly.

Frequently Asked Questions About Client Services

Quick answers about managing your Gerald Ross Agency policy.

How do I make a payment on my insurance policy?+
You can make a payment online through your carrier's portal, by phone, or by visiting one of our offices. Call (541) 469-3144 for assistance.
How do I file a claim?+
Contact your carrier directly using the number on your insurance card, or call our office at (541) 469-3144 and we will guide you through the process.
How do I request a certificate of insurance?+
Call (541) 469-3144 or email [email protected] with your request. We typically process certificates within one business day.
How do I update my policy or add a vehicle?+
Contact us at (541) 469-3144 or email [email protected] and we will process your policy change promptly.

Get in Touch

Ready to protect what matters most? Contact us today for a no-obligation insurance review. Our experienced agents are here to help you find the right coverage for your needs.